FAQ's

At Lyshar.shop, we want our customers to shop with complete confidence. Below you’ll find answers to some of the most common questions regarding orders, shipping, payments, refunds, and more.

1. What is Lyshar.shop?

Lyshar.shop is a trusted online shopping destination offering high-quality lifestyle products at affordable prices. We focus on secure payments, fast delivery, and customer satisfaction.

2. How can I place an order?

Placing an order is simple:

  1. Browse our products.

  2. Add your favorite items to the cart.

  3. Proceed to checkout.

  4. Enter your shipping and payment details.

  5. Confirm your order.
    You will receive an order confirmation email immediately.

3. What payment methods do you accept?

We accept all major and secure payment options, including:

  • Credit Cards (Visa, MasterCard, RuPay, Amex)

  • Debit Cards

  • Net Banking

  • UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)

  • Wallets

Your payment information is protected with SSL encryption to ensure safe transactions.

4. Is Cash on Delivery (COD) available?

Currently, we operate primarily through prepaid orders for secure and smooth processing. However, COD may be available on select products and locations.

5. How do I know my order is confirmed?

Once your payment is successful, you will receive an email and SMS confirmation with your Order ID and order details. You can use this ID to track your order status.

6. How long does delivery take?

  • Standard Delivery: 5–7 business days.

  • Remote Area Delivery: 7–10 business days.
    We work with trusted courier partners to ensure safe and timely delivery across India.

7. How can I track my order?

After dispatch, you will receive a tracking ID via email/SMS. You can track your shipment in real time using the courier partner’s tracking portal.

8. What is your cancellation policy?

  • Orders can be cancelled within 24 hours of purchase or before shipment.

  • To cancel, please email us at lysharshop92@gmail.com with your Order ID.

9. What is your return and refund policy?

  • We accept returns in case of defective, damaged, or wrong products.

  • Customers must raise a request within 7 days of delivery.

  • Once approved, refunds are processed within 5–7 working days to the original payment method.

10. How do you ensure product quality?

Every product goes through a strict quality check process before shipping. We ensure that you receive only genuine and defect-free products.

11. Is my personal data safe?

Yes, your data is 100% secure. We follow industry-standard data protection and privacy policies. Your information is used only for order processing and customer support.

12. How can I contact customer support?

You can reach our support team anytime via:

  • Email: lysharshop92@gmail.com

  • Phone: +91 9904069455

  • Address: A-17, Bhakti Park Society, Pasodara Kamrej, Kamrej, Surat, Gujarat – 394185, India