Welcome to Lyshar.shop ’s Help Center! Below you’ll find answers to the most commonly asked questions about our products, shipping, returns, payments, and more.
If you don’t find your question here, feel free to reach out to us at
📧 helpdesk@lysharshop or 📞 +91 7046268037
1. Where are you located?
We are based in Nashik, Maharashtra, and operate entirely within India.
Registered Business Address:
B Square, First Floor,
Off College Road,
Near Shraddha Petrol Pump,
Yeolekar Mala,
Nashik, Maharashtra, 422005, India
2. What is Lyshar?
Lyshar is a trusted Indian D2C (Direct-to-Consumer) lifestyle brand that offers carefully curated home essentials, decor items, and everyday utility products—designed to bring style and function into your daily life.
3. What payment methods do you accept?
We offer a secure checkout experience through trusted and PCI-DSS–compliant payment gateways.
You can pay using:
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UPI (Google Pay, PhonePe, Paytm, etc.)
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Credit/Debit Cards (Visa, Mastercard, Rupay, etc.)
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Net Banking
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Wallets
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Cash on Delivery (COD)*
COD is available in selected pin codes and may include a small service fee.
4. Is it safe to shop on Lyshar.shop?
Absolutely. Our website is SSL secured and all transactions are processed via verified, encrypted payment gateways. We do not store any card or banking information on our servers.
5. How long does it take to receive my order?
Orders are typically processed within 1–2 business days and shipped via our delivery partners.
Delivery time:
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Metro Cities: 3–5 business days
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Other Locations: 4–7 business days
Delays may occur during holidays or due to courier partner constraints.
6. How do I track my order?
Once your order is shipped, we’ll send you a tracking link via SMS and/or email.
You can also track your order anytime from your account dashboard or via the Track Order page on our website.
7. Do you offer returns or refunds?
Yes. We offer returns only in the following cases:
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You received a damaged, defective, or wrong product
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You raise the return request within 48 hours of delivery
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You provide valid unboxing video or photos as proof
Once approved, refunds are processed to the original payment method within 7–10 business days.
8. Can I cancel my order?
Yes, cancellations are allowed if:
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You request cancellation within 12 hours of placing the order
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The order has not been shipped yet
After dispatch, the order cannot be cancelled.
9. Do you ship across India?
Yes, we deliver PAN-India through reliable courier partners such as Delhivery, XpressBees, Bluedart, etc.
10. Do you offer international shipping?
Currently, we only ship within India.
11. Can I return products I just don’t like?
No. Returns are only accepted for genuine issues such as damage or wrong product delivery. We do not accept returns for reasons like change of mind or personal dislike.
12. How can I contact Lyshar?
You can contact us via:
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Email: helpdesk@lysharshop
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Phone/WhatsApp: +91 7046268037
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Timing: Monday–Saturday, 10 AM – 6 PM
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Or visit our Contact Us page on the website
13. Is Lyshar a verified Indian business?
Yes. Lyshar is owned and managed by Kandoliya Gaurang Mukeshbhai and operates from its registered address in Nashik, Maharashtra. All products are sold directly through our official website: www.lyshar.shop
We are fully compliant with Indian laws for eCommerce, tax, and payment processing.
Thank you for choosing Lyshar!
We’re here to bring value, quality, and trust to your online shopping experience.
✅ This FAQ page is structured to satisfy payment gateway verification requirements by clearly outlining business operations, payments, support, shipping, and returns.
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