Privacy Policy

At Lyshar.shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website. By accessing or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information from you:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.
Payment Information: Credit/debit card details, UPI, net banking, or wallet information (processed securely by our payment gateway providers).
Technical Information: IP address, browser type, device details, operating system, and browsing behavior on our website.
Voluntary Information: Information you provide through contact forms, surveys, or customer support.

2. How We Use Your Information

We use the collected information to:

Process and fulfill your orders.
Communicate order confirmations, shipping updates, and customer support.
Improve our website, products, and services.
Prevent fraudulent transactions and ensure secure payments.
Send promotional offers, newsletters, or marketing communications (only if you opt-in).

3. Sharing of Information

We value your trust and do not sell or trade your personal information. However, we may share your data with:

Trusted Service Providers: Courier partners, payment gateways, and logistics companies for order fulfillment.
Legal Authorities: If required by law, regulation, or to protect our rights and customers.
Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred securely.

4. Data Protection & Security

We use SSL encryption and secure servers to protect your personal and payment information.
All online transactions are processed through PCI-DSS compliant payment gateways.
We implement administrative, technical, and physical safeguards to prevent unauthorized access.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content.
You can manage or disable cookies through your browser settings. However, some features of the site may not function properly if cookies are disabled.

6. Your Rights

As a user, you have the right to:

Access, update, or delete your personal information.
Opt-out of promotional communications at any time.
Request details on how your data is collected and used.

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies separately.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in technology, regulations, or business practices. The updated version will always be posted on this page with the "Last Updated" date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: lysharshop92@gmail.com
Phone: +91 9904069455
Address: A-17, Bhakti Park Society, Pasodara, Kamrej, Surat, Gujarat – 394185, India