Shipping Policy

Welcome to Lyshar.shop. We value every purchase you make with us and strive to provide you with a seamless shopping experience. This Shipping Policy outlines the terms and conditions under which your orders will be processed, packed, and delivered. Please read this policy carefully before placing an order.

Order Processing

  • All confirmed orders are processed within 1-2 business days (excluding weekends and public holidays).

  • Once your order is processed, you will receive a confirmation email with your order details and tracking information.

  • In rare cases, if there is a delay due to unforeseen circumstances, our customer support team will notify you promptly.

Shipping Timeframe

  • Estimated delivery time within India is usually 5–9 business days, depending on your location and courier service availability.

  • Remote areas or locations with limited courier access may take additional time.

  • International shipping (if available) timelines may vary depending on the destination country and customs clearance.

Shipping Charges

  • We provide free shipping on all prepaid orders above ₹999 within India.

  • For orders below this amount, a standard shipping fee will be displayed at checkout before payment is made.

  • Any international shipping charges, customs duties, or taxes (if applicable) must be borne by the customer.

Order Tracking

  • Once your order has been shipped, you will receive a tracking ID and courier partner details via email/SMS.

  • You can track your shipment through our website or directly on the courier partner’s website.

Address & Delivery

  • Please ensure that your shipping address and contact details are accurate and complete at the time of placing the order.

  • Lyshar.shop will not be responsible for delays or non-delivery due to incorrect/incomplete address or unavailability of the recipient.

  • Our courier partners will attempt up to 3 delivery attempts before returning the package to us.

Undelivered or Returned Orders

  • If an order is returned to us due to incorrect address, refusal to accept, or repeated failed delivery attempts, we may deduct the applicable shipping charges and re-ship upon customer’s request.

  • Refunds (if applicable) for returned packages will be processed as per our Refund & Cancellation Policy.

Shipping Partners

We work with reliable and trusted courier partners such as Delhivery, Blue Dart, DTDC, and India Post to ensure timely and safe delivery of your products.

International Shipping

  • Currently, we are focused on serving customers within India. However, international shipping may be made available upon request.

  • All international shipments are subject to customs clearance and additional duties/taxes as per the laws of the destination country.

Customer Support

For any queries related to shipping, tracking, or delivery, you can reach out to us:

  • Email: lysharshop92@gmail.com

  • Phone: +91 9904069455

  • Address: A-17, Bhakti Park Society, Pasodara, Kamrej, Surat, Gujarat – 394185, India

Our support team will be happy to assist you