fective Date: 07/07/2025
At Lyshar.shop , we prioritize customer satisfaction and follow a transparent, fair, and secure return, refund, and cancellation policy. Please review the terms below carefully before making a purchase.
📍 Business Details
Store Name: Lyshar
Proprietor: Kandoliya Gaurang Mukeshbhai
Business Address:
B Square, First Floor, Off College Road,
Near Shraddha Petrol Pump, Yeolekar Mala,
Nashik, Maharashtra, 422005, India
Contact Email: helpdesk@lysharshop
Phone: +91 7046268037
Website: www.lyshar.shop
🔄 Cancellation Policy
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Pre-shipment Cancellations:
You may cancel your order within 12 hours of placing it, as long as the order has not been shipped. -
Post-shipment Cancellations:
Orders that have already been dispatched cannot be cancelled. In such cases, you may refuse delivery and the product will be returned to us. -
Cancellation Request Process:
Email us at helpdesk@lysharshop with your Order ID and reason for cancellation. Eligible cancellations will be processed within 48 business hours.
📦 Return & Replacement Policy
We offer returns/replacements only under the following conditions:
✅ Return Eligibility:
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You received a damaged, defective, or wrong product
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The issue is reported within 48 hours of delivery
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You provide valid unboxing video or photo proof showing the issue
We do not accept returns for:
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Change of mind
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Product not meeting personal expectations
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Minor color or design variation due to screen settings
🔁 Return Request Procedure
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Contact us at helpdesk@lysharshop within 48 hours of receiving your order.
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Attach:
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Order number
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Clear photo/video of the issue
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Description of the problem
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Once verified, our support team will confirm the return or replacement.
Returns without proper visual proof or delayed reports beyond 48 hours will not be accepted.
💳 Refund Policy
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Approved refunds are initiated to the original payment method within 7–10 business days of confirmation.
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For Cash on Delivery (COD) orders, refunds will be processed via UPI or bank transfer after customer confirmation.
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Refund amount will exclude any COD fees, if applicable.
🚫 Non-Refundable Situations
We do not offer refunds under the following conditions:
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Delay in delivery caused by courier or unforeseen events
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Minor packaging damage not affecting product use
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Missing return proof (unboxing video, clear photos)
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Incorrect address provided by the customer
📬 Return Shipping
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In case of eligible returns, we will arrange a reverse pickup wherever serviceable.
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If reverse pickup is not available in your area, we will request the product be shipped to our warehouse, and the return shipping fee will be reimbursed (subject to limits and proof).
📝 Important Notes
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All products must be returned in unused, original condition, with tags and packaging intact.
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Repeated return requests from the same customer may lead to blocking of future orders.
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Lyshar reserves the right to deny returns that do not meet policy conditions.
🛡️ Our Commitment
We follow a customer-centric approach while also protecting the integrity of our logistics and payment systems. We appreciate your cooperation in following these guidelines for a smooth experience.
📞 Need Help?
If you need any assistance with cancellations, returns, or refunds, contact our support team:
📧 Email: helpdesk@lysharshop
📞 Phone: +91 7046268037
📅 Working Hours: Monday–Saturday, 10 AM – 6 PM
✅ This Refund & Cancellation Policy is legally structured and meets the operational and compliance standards of Indian payment gateway providers. It demonstrates return handling clarity and transaction transparency—key for trust-building and onboarding approval.
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